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Alberta Online Family and Estate Law

Alberta Online Family and Estate Law

Privacy Policy

 

Last Updated: January 2025

Keystone Legal (“Keystone Legal”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us in the course of providing legal services. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in compliance with the Personal Information Protection Act (PIPA) of Alberta and applicable Canadian privacy laws.

By accessing our website, contacting us, or engaging our services, you acknowledge and consent to the practices described in this Privacy Policy.

 


 

1. Definition of Personal Information

“Personal information” means information about an identifiable individual, as defined under PIPA, and does not include business contact information used solely for business communication.

 


 

2. Information We Collect

We may collect personal information including, but not limited to:

  • Name, mailing address, email address, and telephone number

  • Identification or verification information

  • Information relevant to legal matters, inquiries, or representation

  • Financial or billing-related information

  • Communications, correspondence, and records related to our services

  • Any other information voluntarily provided by you

Personal information is collected directly from you unless otherwise permitted or required by law.

 


 

3. Purpose of Collection and Use

Personal information is collected and used strictly for legitimate and reasonable purposes, including:

  • Providing legal advice and legal representation

  • Assessing and responding to inquiries

  • Managing client files and professional relationships

  • Billing, accounting, and administrative purposes

  • Complying with legal, regulatory, and professional obligations

  • Maintaining internal records and improving service quality

We do not use personal information for purposes unrelated to our professional legal services.

 


 

4. Consent

Consent for the collection, use, and disclosure of personal information is obtained either expressly or implicitly, depending on the circumstances and the sensitivity of the information.

You may withdraw your consent at any time by providing reasonable written notice, subject to legal, contractual, or professional obligations.

 


 

5. Disclosure of Personal Information

Keystone Legal does not sell, trade, or rent personal information. Personal information may be disclosed only in the following circumstances:

  • To third-party service providers assisting with legal or administrative functions, subject to confidentiality obligations

  • Where required or authorized by law, court order, or regulatory authority

  • To protect legal rights, property, or safety

All disclosures are limited to what is necessary for the stated purpose.

 


 

6. Safeguards and Security

We maintain reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information, including controls to prevent unauthorized access, disclosure, loss, or misuse.

Access to personal information is restricted to authorized personnel only.

 


 

7. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, professional rules, or regulatory requirements. Secure destruction methods are used when information is no longer required.

 


 

8. Access and Correction Rights

Individuals have the right to request access to their personal information and to request corrections where information is inaccurate or incomplete, subject to legal exceptions under PIPA.

Requests must be made in writing and may require verification of identity.

 


 

9. Website Use and Electronic Communications

Our website may collect limited technical data (such as IP addresses or browser information) for security and functionality purposes. We do not knowingly collect personal information through cookies unless voluntarily provided.

Email and electronic communications may not be fully secure. Clients may request alternative methods of communication where appropriate.

 


 

10. Changes to This Privacy Policy

Keystone Legal reserves the right to amend this Privacy Policy at any time. Updates will be posted on our website with a revised “Last Updated” date.

 


 

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Keystone Legal
📧 info@keystone-legal.ca
📞 (587) 328-3328
Alberta, Canada

 Last Updated: January 2025

Keystone Legal (“Keystone Legal”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us in the course of providing legal services. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in compliance with the Personal Information Protection Act (PIPA) of Alberta and applicable Canadian privacy laws.

By accessing our website, contacting us, or engaging our services, you acknowledge and consent to the practices described in this Privacy Policy.


 

1. Definition of Personal Information

“Personal information” means information about an identifiable individual, as defined under PIPA, and does not include business contact information used solely for business communication.


 

2. Information We Collect

We may collect personal information including, but not limited to:

  • Name, mailing address, email address, and telephone number

  • Identification or verification information

  • Information relevant to legal matters, inquiries, or representation

  • Financial or billing-related information

  • Communications, correspondence, and records related to our services

  • Any other information voluntarily provided by you

Personal information is collected directly from you unless otherwise permitted or required by law.


 

3. Purpose of Collection and Use

Personal information is collected and used strictly for legitimate and reasonable purposes, including:

  • Providing legal advice and legal representation

  • Assessing and responding to inquiries

  • Managing client files and professional relationships

  • Billing, accounting, and administrative purposes

  • Complying with legal, regulatory, and professional obligations

  • Maintaining internal records and improving service quality

We do not use personal information for purposes unrelated to our professional legal services.


 

4. Consent

Consent for the collection, use, and disclosure of personal information is obtained either expressly or implicitly, depending on the circumstances and the sensitivity of the information.

You may withdraw your consent at any time by providing reasonable written notice, subject to legal, contractual, or professional obligations.


 

5. Disclosure of Personal Information

Keystone Legal does not sell, trade, or rent personal information. Personal information may be disclosed only in the following circumstances:

  • To third-party service providers assisting with legal or administrative functions, subject to confidentiality obligations

  • Where required or authorized by law, court order, or regulatory authority

  • To protect legal rights, property, or safety

All disclosures are limited to what is necessary for the stated purpose.


 

6. Safeguards and Security

We maintain reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information, including controls to prevent unauthorized access, disclosure, loss, or misuse.

Access to personal information is restricted to authorized personnel only.


 

7. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, professional rules, or regulatory requirements. Secure destruction methods are used when information is no longer required.


 

8. Access and Correction Rights

Individuals have the right to request access to their personal information and to request corrections where information is inaccurate or incomplete, subject to legal exceptions under PIPA.

Requests must be made in writing and may require verification of identity.


 

9. Website Use and Electronic Communications

Our website may collect limited technical data (such as IP addresses or browser information) for security and functionality purposes. We do not knowingly collect personal information through cookies unless voluntarily provided.

Email and electronic communications may not be fully secure. Clients may request alternative methods of communication where appropriate.


 

10. Changes to This Privacy Policy

Keystone Legal reserves the right to amend this Privacy Policy at any time. Updates will be posted on our website with a revised “Last Updated” date.


 

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Keystone Legal
📧 info@keystone-legal.ca
📞 (587) 328-3328
Alberta, Canada